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Terms & Conditions

Terms & Conditions

Last Updated: October 13, 2026

Welcome to Nirrushop! These Terms & Conditions govern your access to and use of our website, https://nirrushop.com/, and the products and services we offer. By visiting our website or placing an order, you agree to these terms. Please read them carefully before using our website.

1. About Nirrushop

Nirrushop is an online shopping platform offering products across various categories, including skincare, beauty, electronics, home and kitchen essentials, accessories, and digital products.

Our goal is to provide customers throughout Bangladesh with a convenient and reliable online shopping experience.

Contact Information:

2. Acceptance of Terms

By accessing, browsing, or purchasing from Nirrushop, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.

If you do not agree with any part of these terms, please discontinue using our website.

3. Eligibility and Account Responsibility

You must provide accurate information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account. Please notify us if you suspect unauthorized access to your account.

Customers who are not legally able to enter into a binding agreement must use the website with the involvement and permission of a parent or legal guardian, where required by applicable law.

4. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, prices, and specifications.

However, actual product colors, packaging, appearance, and dimensions may vary slightly from the images displayed on the website.

Customers should review the product description, ingredients, specifications, size, and usage instructions before placing an order.

For skincare, beauty, and personal-care products, customers should check the ingredient list and suitability for their individual needs. Product descriptions are provided for general informational purposes and do not replace professional medical advice.

5. Pricing and Product Availability

All prices displayed on our website are in Bangladeshi Taka (BDT), unless otherwise stated.

Product prices, promotional offers, and availability may change without prior notice. Such changes will not ordinarily affect orders that have already been accepted, except where correction or other action is permitted by applicable law.

If a product becomes unavailable after an order is placed, we may contact the customer to discuss an appropriate solution, such as a refund or an alternative product.

We reserve the right to correct genuine pricing, listing, or technical errors and will contact affected customers when necessary.

6. Orders and Order Confirmation

When you place an order, you agree to provide complete and accurate information, including your name, delivery address, phone number, and payment details where applicable.

After receiving an order, we may contact you to verify the information before processing it.

An order confirmation message does not necessarily mean that the order has been dispatched. We reserve the right to decline or cancel an order for legitimate reasons, including product unavailability, suspected fraudulent activity, incorrect pricing, or delivery limitations.

If payment has already been collected for a cancelled order, any applicable refund will be processed according to our Refund & Return Policy and applicable law.

7. Payment Methods

Nirrushop may offer payment methods such as Cash on Delivery (COD), mobile financial services, bank payments, or other available online payment options.

Available payment methods will be displayed during checkout or communicated by our customer-support team.

Customers must provide accurate payment information and complete the required payment process. Orders may be delayed or cancelled if payment cannot be verified.

For Cash on Delivery orders, customers are expected to provide accurate contact details and be available to receive the order.

8. Delivery Policy

Nirrushop offers free delivery across Bangladesh on all products, subject to the applicable delivery terms displayed on our website at the time of purchase.

Delivery times may vary depending on the destination, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers must provide a complete and accurate delivery address and a reachable phone number. Delays caused by incorrect addresses, unavailable recipients, or unsuccessful delivery attempts may require additional coordination.

Where a delivery issue arises, customers should contact our support team for assistance.

Free delivery does not mean that delivery can be completed within a guaranteed timeframe unless a specific guarantee is expressly provided.

9. Cancellation Policy

Customers who wish to cancel an order should contact Nirrushop as soon as possible.

Cancellation requests may be accepted if the order has not yet been dispatched or processed beyond the point at which cancellation is reasonably possible.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer should follow our Refund & Return Policy and applicable consumer-protection requirements.

Nirrushop may cancel an order where there is a legitimate operational, payment, product-availability, or security-related reason.

10. Returns, Exchanges, and Refunds

Our returns, exchanges, and refunds are governed by our separate Refund & Return Policy, which forms part of these Terms & Conditions.

Customers should inspect delivered products and contact our support team promptly if an item arrives damaged, defective, incorrect, or incomplete.

Return eligibility, required evidence, time limits, and refund procedures will be determined according to our published policy and applicable law.

Nothing in these terms is intended to remove any consumer rights that cannot legally be excluded or restricted.

11. Promotional Offers and Discounts

Nirrushop may offer discounts, promotional campaigns, special prices, and other offers from time to time.

Each promotion may have specific conditions, including validity dates, product eligibility, stock availability, or minimum purchase requirements.

Promotional offers cannot be combined unless the applicable offer expressly permits it. We reserve the right to correct promotional errors or discontinue an offer in accordance with applicable law.

12. Customer Conduct

When using our website, you agree not to:

We may restrict access to our website or cancel relevant orders when there is a legitimate reason to address abuse, fraud, or security risks.

13. Intellectual Property

Unless otherwise indicated, the content on Nirrushop—including website text, graphics, logos, design elements, and original promotional materials—is owned by or used under authorization by Nirrushop or the relevant rights holder.

You may browse the website and use its content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without the appropriate permission, except where permitted by applicable law.

Product names, logos, and trademarks belonging to third parties remain the property of their respective owners.

14. Digital Products

If Nirrushop offers digital products, including eBooks or downloadable materials, additional terms may apply to delivery, access, permitted use, and refunds.

Digital products are generally intended for the purchaser’s personal use unless a separate licence states otherwise.

Customers must not unlawfully reproduce, redistribute, resell, or share copyrighted digital materials.

Any digital-product refund or cancellation request will be handled according to the applicable product terms, our published policies, and applicable law.

15. Privacy and Personal Information

We collect and process customer information as described in our Privacy Policy.

Information may be used for order processing, delivery coordination, customer support, payment verification, fraud prevention, and other legitimate business purposes.

By using our website, you acknowledge that your information will be handled in accordance with our Privacy Policy and applicable data-protection requirements.

16. Third-Party Services and Links

Our website may use third-party services, including payment providers, courier companies, analytics services, and external websites.

These services may operate under their own terms and privacy policies. Nirrushop is not responsible for the independent content or policies of external websites, except to the extent required by applicable law.

Customers should review the relevant third-party terms before using those services.

17. Website Availability and Technical Issues

We aim to keep Nirrushop accessible and functional. However, uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical problems, security updates, or circumstances outside our control.

We reserve the right to update, modify, suspend, or discontinue website features when reasonably necessary.

18. Limitation of Liability

To the extent permitted by applicable law, Nirrushop will not be liable for indirect or unforeseeable losses arising from temporary website interruptions, third-party service failures, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights and liabilities that cannot legally be waived.

19. Indemnification

To the extent permitted by applicable law, users are responsible for losses or claims arising directly from their unlawful use of the website, fraudulent conduct, or infringement of another person’s rights.

This section does not impose liability where applicable law prohibits it.

20. Changes to These Terms

Nirrushop may update these Terms & Conditions to reflect changes in our products, services, operational practices, or legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of the website after the changes take effect indicates acceptance of the updated terms where such acceptance is legally valid.

21. Governing Law and Disputes

These Terms & Conditions are intended to be governed by the applicable laws of Bangladesh.

Any dispute relating to the website, an order, or these terms will be handled through appropriate communication and dispute-resolution procedures, subject to the rights and remedies available under applicable law.

Nothing in this section prevents a customer from exercising any mandatory legal rights available to them.

22. Contact Us

If you have questions about these Terms & Conditions, your order, delivery, payment, or any of our policies, please contact us:

Nirrushop Customer Support

We appreciate your trust in Nirrushop and look forward to providing you with a convenient online shopping experience.

Nirrushop — Shop Smart, Live Better! 💙🧡